Best Western Plus Meridian Hotel

The hotel team was very friendly and caring! We really appreciated it!!! The reception desk and staff in the breakfast area were always smiling and super attentive! During the breakfast I mentioned the noise during the night, and I was impressed how smoothly the room was changed! Delicious breakfast, good choice, tasty take-away pack. Free coffee in the lobby! Clean roof top pool! The location is good for those who want to save time traveling outside Nairobi or to the National park, BOMAs etc. You escape traffic jams!

Location was quite central but the rooms were quiet despite this. Rooms were clean and the air condition worked! Tea and coffee making facilities were available in the room, with supply of bottled water daily. We didn’t have dinner here but breakfast was good. The staff were friendly and helpful. The Porter Patrick was always on hand to help. The hotel is very accommodating, they packed breakfast for us one morning when we had to leave early. Roof top pool, is quite nice, it’s heated as well. You algo get a good view from here.

The breakfast was excellent , with attentative staff , special to the chef on breakfast duties 5 mornings out of 6 who was able able to make a humble omlette tastelike 5 michelin ding. The room (409) was perfectly adequate with views over the city , i never attended Dinner , one down side was that ordering food outside " normal " kitchen times was not good, only 3 optios were available, a Club sandwich which was desperatly poor , a hamburger which i ordered through "gritted teeth" ( Iam a vegan) i another dish which i cannot recall ( but certainly not e vegan option. The spa and fitness centre located on the 7th floor which i attended twice was very good , compently run by a young girl with a scandianavin name which escapes me. Being a smoke i spent some time outside the front where you could clearly see the well security & Consiarge team carrying out their duties professionally , including tow ladies who were particulaly good. The front office staff (albeit not Utalhi trained were professional and knowledagable , special mention to Robert. I booked a family safari with the tour & Safari which was a wonderful 6 hours with a very knowagble guide. All in all, as a vetran to Kenya ( 25 plus years ) I can say it was along with the 5 star establishments in Nairobi CBD .

We stayed at the Best Western Meridian Plus for our first 2 nights in Nairobi before heading off on safari. It was just what we needed to rest after our flight to Kenya and as a base to explore Nairobi the next day. Our room was a good size with a comfortable double bed, fridge to keep water cool, and a decent bathroom. Breakfast was plentiful in the morning with a range of options for the buffet style breakfast. We also ate at the restaurant on our second night and found the portions more than enough for us. We found the staff to be very friendly and always available to answer any questions.

Breakfast was good. Facilities were good. Staff was nice: Peter, Florence, Anthony. Thank you